Frondi support

Write to us and we will help. Tell us your iPhone model and iOS version if something is not working.

Support email

Questions

Do I need an account?: No. There's no sign-up. Your plants are stored on your iPhone and, if iCloud is on, in your private iCloud.
Does it work offline?: Yes. Recognizing plants, measuring light and tracking your watering work offline. Only your city's weather needs a connection.
What if it doesn't recognize my plant?: You can search for it by name among more than 300 plants, or add it as another plant of its group (succulent, tropical, fern…) and set the watering yourself.
Do my photos leave my iPhone?: No. Frondi recognizes plants and checks their health on your iPhone. Photos are only stored in your private iCloud if iCloud is on.
How do I share my plants with my family?: In the Home tab, invite anyone you like. The invitation arrives through iCloud and each person uses their own iPhone and Apple Account.
How do I delete my data?: Delete any plant in the app, or delete the app to erase everything on your iPhone. iCloud data is deleted in Settings, then your name, then iCloud.

Who answers

Pocobit is the studio of Gabriel Alvarez (Caracas, Venezuela), who develops the apps and sells them on the App Store. Every message is answered by a person.